GOLO Consumer Health Data Privacy Notice
Last Updated Date: March 26, 2025
This Consumer Health Data Privacy Notice (this “Notice”) describes how GOLO, LLC (“GOLO,” “we,” “us,” or “our”) collects, uses, shares and otherwise processes consumer health data as defined under applicable U.S. state privacy laws, including laws of Washington and Nevada, in connection with our websites and mobile versions of our websites (collectively, the “Site”); our mobile application (“App”); and anywhere else where we display this Notice (collectively, Site, App and other data collection points are referred to herein as the “Platform”).
When we use the term “consumer health data” in this Notice, we mean personal information that is linked or reasonably linkable to an individual who acts in an individual or household context and that identifies such individual’s past, present, or future physical or mental health status. It does not include: publicly available information, aggregated, deidentified or anonymized information that is maintained in a form that is not reasonably capable of being associated with or linked to you or your device, information about individuals acting in the employment context, or personal information that is used to engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws and is approved, monitored, and governed by an institutional review board, human subjects research ethics board, or a similar independent oversight entity that determines that we have implemented reasonable safeguards to mitigate privacy risks associated with research, including any risks associated with reidentification.
Our Platform, including our Site and App, may collect your health information when you choose to share it with us, such as via the GOLO Wellness Scale and related GOLO Wellness Scale App, or questionnaires on our Site.
Please refer to our Privacy Policy for information on how we collect or process other personal information.
Data We Collect and How We Use or Share It
The table below describes the categories of consumer health data collected and the purpose for which the data is collected; purpose for which it will be used or shared; the categories of such data that are shared; and the categories of third parties with whom we share consumer health data. We do not “sell” consumer health data in exchange for money or other valuable consideration or share consumer health data for cross-contextual behavioral advertising.
Category of Consumer Health Data |
Purposes for Collection, Use or Sharing & Manner of Processing |
Categories of Third Parties or Affiliates With Whom Consumer Health Data Is Shared |
Individual health conditions, treatment, diseases, or diagnosis |
To provide our products and services |
N/A |
Social, psychological, behavioral, and medical interventions |
To provide our products and services |
N/A |
Health-related surgeries or procedures |
To provide our products and services |
N/A |
Use or purchase of prescribed medication |
To provide our products and services |
N/A |
Bodily functions, vital signs, symptoms, or measurements of the data types noted above |
To provide our products and services |
N/A |
Diagnoses or diagnostic testing, treatment or medication |
To provide our products and services |
N/A |
Gender-affirming care information (information relating to seeking or obtaining past, present, or future gender-affirming care services) |
N/A |
N/A |
Reproductive or sexual health information |
To provide our products and services |
N/A |
Precise location data (if that data could reasonably indicate a consumer’s attempt to acquire or receive health services or supplies) |
N/A |
N/A |
Data that identifies a consumer seeking health care services |
To provide our products or services |
N/A |
Biometric data (data generated from measurement or technological processing of an individual’s physiological, biological, or behavioral characteristics and identities a consumer, such as imagery of iris, retina, faceprint, face, hand, palm, vein patterns, and voice recordings from which an identifier template can be extracted) |
N/A |
N/A |
Sources of Data
When you interact with us on our Platform, we (or our service providers) may collect the consumer health data directly from you if you choose to share it with us.
Your Rights
State laws provide privacy rights regarding consumer health data as stated in the table below and subject to certain limitations at law.
Right to Know |
The right to confirm whether we are collecting, sharing, or selling consumer health data about you. |
Right to Access (Right to Know Specific Pieces of Information) / Portability |
The right to access and obtain a copy of the specific pieces of consumer health data we have collected about you, including a list of all third parties with whom we have shared or sold the consumer health data and an active email address or other online mechanism that you may use to contact these third parties. |
Right to Withdraw Consent to Collect and to Share Consumer Health Data |
The right to withdraw consent from our collection (i.e., use) and sharing (with third parties) of your consumer health data. |
Right to Request Deletion of Consumer Health Data |
The right to request deletion of your consumer health data. |
How to Exercise Your Rights
Please submit a request by emailing us at privacy@golo.com and reference “Consumer Health Data Request” in the subject of the email. In certain circumstances, we may decline a request to exercise the rights described above, in accordance with applicable law and the factors noted above.
Right to Appeal
In certain circumstances, we may decline a request to exercise the rights described above. If your request is denied, we will provide an explanation for the denial and instructions on how you may appeal a denied request. You may appeal a denied request by contacting us at privacy@golo.com.
Additional Information for Nevada Residents
Third parties may collect consumer health data from you over time and across different websites depending on your browser, browser add-ons, and permissions you set on your device used to access the Platform. Such collection by third parties is not related to our collection of consumer health data from you. We encourage you to view the privacy notices of those third parties for more information about their data practices and your privacy choices with regard to those activities.
Changes in Notice
From time to time, we may change this Notice. We will notify you of any material changes to this Notice as required by law. We will also post an updated copy of this Notice on the Platform. Please check the Platform periodically for updates.