GOLO offers a 60-day return window for eligible supplements and fitness products.
If you’d like to make a return within the 60-day return limit, contact us first to get a return authorization number and instructions. You can reach our Customer Support team at 1-800-730-4656 (Option 5) or email support@golo.com.
To receive a full refund, all items included in your order need to be returned. If some items are missing, you may receive a partial refund, but refunds can’t be issued if nothing is returned.
Once your return is approved, it must be postmarked within the timeframe provided in your return instructions.
GOLO cannot accept returned food products or offer refunds. If your food order arrives damaged or is incorrect, GOLO will be happy to send a replacement order or work with you on a resolution.
For more details, feel free to visit our Terms and Conditions page.